5.0
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Reviews worth celebrating

Expats and travelers across Colombia trust us with their paperwork, their emergencies, and everything in between. Here's what they say.

I Used OnCallColombia for my FBI fingerprinting/ apostille for my Colombian Marriage Visa and they provided very fast and convenient service. Once I submitted my request, they quickly scheduled my digital fingerprints appointment and were at my house the next day. From there, they immediately forwarded everything to their US counterparts back in the States for the official FBI submittal and I received my response from the FBI within 12-24 hours. From the day they came for my fingerprinting, to the day I received the completed FBI background check and apostilled/translated packet back, it took an total of 10 business days, which was a huge help considering the stressful circumstances with getting my Visa process completed in time.
Johnny C.June 2026 · FBI Background Check · via Google
Concierge
Great service, always responsive and followed through on each matter, I highly recommend. Thank you
A S.July 2026
FBI Background Check
I applied for my apostilled and translated FBI background check and it came back in 12 business days, faster than expected. Excellent service.
Charles H.June 2026 ↗
FBI Background Check
I cannot recommend On Call Colombia enough! They helped me navigate the fingerprinting and background check process, and the entire experience was seamless. Everything was handled incredibly fast. What stood out the most was their communication. The team was extremely responsive and showed immense patience with all of my questions and the minor issues that popped up along the way. They even went above and beyond by taking my fingerprints for a Canadian background check completely free of charge. When we encountered a roadblock during the process, they didn't leave me hanging. They stepped in immediately, took ownership, and sorted it out quickly and in a highly professional manner. If you are an expat or traveler needing administrative or legal coordination in Colombia, this team is absolutely worth it for the peace of mind alone!
Natasha G.June 2026
Concierge
Great service! Highly recommended! OnCall is very attentive, would definitely utilize their services again!
Ethan S.June 2026
FBI Background Check
On Call was perfect for my FBI background check. They are very responsive and very fast! I want to thank them for their service!
Eldridge D.June 2026
Visa Support
I had less than a week to extend my tourist stay. They were fast, friendly and efficient, all sorted with minimal fuss. Now I get another 90 days of staying in the most beautiful country in the world, Colombia. Thank you
Bernard B.May 2026 ↗
Visa Support
Well worth the money. Visa application was promptly submitted and quickly approved. The second time. First time it was rejected for an issue with my fotos. I highly recommend this service.
Bernard W.April 2026
Visa Support
They were a big help getting my tourist visa extensión en Colombia. Friendly and helpful. I made the correct decisión working with these guys.
Matt W.November 2025
ESA Letter
They knew exactly what the airline needed. I'd been bounced around by LATAM customer service about what kind of ESA letter was acceptable. OCC didn't guess—they knew. They got me an ESA letter from a Colombian psych that comes with a certificate, and I boarded with zero stress.
Jose M.August 2025
Business Registration
Set up my SAS company in under 10 days. I needed a company for my visa application. OCC handled everything—bylaws, DIAN, Cámara de Comercio. I didn't need to step foot in an office or argue in Spanish. Easiest part of the whole process.
Daniel C.August 2025
Doctor House Call
Fast, discreet, and in English. Had a bad stomach bug but didn't want to sit in a public clinic all day. They sent a doctor to my apartment that afternoon. He explained everything in English and even brought meds. Super professional.
Eamon H.August 2025 ↗
ESA Letter
Used their ESA letter for a LATAM flight—zero pushback at the airport. They know what they're doing.
Vlaiker M.August 2025
Pet Travel
They're very responsive! Helped me last minute getting all the requirements to fly with my puppy
Diana C.August 2025
Concierge
Clear communication, start to finish. No guessing, no Google Translate—everything was explained in plain English. That alone makes them worth it.
Nelvin B.August 2025
ESA Letter
The ESA letter worked on LATAM
Valentina L.August 2025

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