Search "FBI background check Colombia" and you'll get a mix of results — a couple of real fingerprinting providers, a couple of visa/legal-service sites that mention the requirement in passing, and a top result from a company with no actual presence in Colombia at all.
Search ranking and actual capability aren't the same thing. When you line the providers up against the three things that actually decide your timeline, the field collapses to one.
The bottom line
Only OnCallColombia does all three
Digital fingerprinting
✓ OCC — in all 6 covered cities
Others: ink prints, or digital in just 2 cities
Electronic FBI submission
✓ OCC — result in 24–48 hours
Others: mailed in, 3–5 weeks
Mobile, at your door
✓ OCC — we come to you
Others: you travel to them, or not in Colombia
Digital fingerprinting means cleaner prints and far fewer rejections. Electronic submission is the difference between a 24–48 hour FBI result and a 3–5 week one. Every other provider ranking for this search is missing at least one of the two — usually both.
Side-by-Side Comparison
| OnCallColombia | Certifix Live Scan | ExpatGroup | GlobeIA | |
|---|---|---|---|---|
| In Colombia, at your door | ✓ Mobile in 6 cities | ✗ No Colombia presence | ✗ Presence in 7 cities | ✗ You mail it to the U.S. |
| Digital fingerprinting | ✓ All 6 cities | ✓ Only at a U.S. site | ✗ Ink; digital in 2 cities, 3 days/wk | ✗ Ink, self-applied |
| Electronic FBI submission | ✓ Yes | ✓ From a U.S. site | ✗ Mail-in | Documents mailed in |
| FBI report turnaround | ✓ 24–48 hours | Only after you reach a U.S. site | 3–5 weeks | 3–5 weeks |
| Apostille | ✓ ~10 business days | ✗ Not offered | 10–15 business days | 4–6 weeks |
| Certified translation | ✓ Included (standard 2-page report) | ✗ No | ✓ Yes | ✗ No |
| Support | ✓ 24/7 real-time WhatsApp | Email/ticket only | WhatsApp, business hours | Email/ticket only |
Competitor details reflect publicly listed offerings, confirmed service hours, and typical timelines as of July 2026; confirm current terms with each provider.
Also showing in the results: general visa/immigration sites like colombiavisa.com.co and Castro & Salazar Law Group, which mention the FBI background check as part of broader legal or visa filing services rather than as a fingerprinting provider in their own right.
What the Table Actually Means
The #1 result can't serve you in Colombia
Certifix Live Scan ranks at the top of the search, but it's a U.S. live-scan network — no Colombia location, no service here. Its digital fingerprinting and electronic submission only help you after you've gotten yourself to a U.S. site. If you're living in Medellín, Bogotá, or anywhere else in Colombia, that's the whole problem you were trying to solve.
ExpatGroup has the reach, but not the route
ExpatGroup has a presence in 7 cities, including Barranquilla — broader than us on paper. But that's ink fingerprinting, and everything gets mailed in to the FBI. Their digital option exists only in Medellín and Bogotá, in-office and only 3 days a week, and even then the submission is still mail-in. Wider footprint, same slow route: 3–5 weeks.
GlobeIA's risk is in the mail
GlobeIA relies on ink fingerprinting and mailing physical documents to their U.S. office. That mailing step is the exposure: international shipping can sit in customs, arrive late, or be lost in transit — and a package that goes missing can send the whole process back to the start. Their published turnaround runs several weeks.
This is the FD-258 ink fingerprint card in practice: filled by hand, then physically mailed to the U.S. It's the paper trail that adds weeks to the traditional route, and the step where documents get delayed or lost.
OnCallColombia is the only one that closes the loop
We come to your home, hotel, or office in 6 cities, capture prints digitally, submit them to the FBI electronically for a result in 24–48 hours, then handle the federal apostille and certified Spanish translation — one flow, one team, one WhatsApp thread. That combination is the entire reason the timeline drops from weeks to days, and no other provider ranking for this search offers it.
Most people reading this comparison aren't shopping — they're on a deadline, because Cancillería has already come back asking for a certificado de antecedentes judiciales emitido por la autoridad federal (FBI), apostillado en Washington DC Distrito de Columbia y traducido. If that's your situation, start with our guide to answering a Colombian visa requerimiento for an FBI background check: it explains how many requerimientos you get, why the apostille has to come before the translation, and how the 3-month validity window is actually counted.
What the Full Service Actually Feels Like
Speed is only half of it. The other half is a team that takes ownership when something goes sideways — which is exactly what our Full Service clients describe.
I cannot recommend On Call Colombia enough! They helped me navigate the fingerprinting and background check process, and the entire experience was seamless. Everything was handled incredibly fast. What stood out the most was their communication. The team was extremely responsive and showed immense patience with all of my questions and the minor issues that popped up along the way. They even went above and beyond by taking my fingerprints for a Canadian background check completely free of charge. When we encountered a roadblock during the process, they didn't leave me hanging. They stepped in immediately, took ownership, and sorted it out quickly and in a highly professional manner. If you are an expat or traveler needing administrative or legal coordination in Colombia, this team is absolutely worth it for the peace of mind alone!
— Natasha Gregorek · ★★★★★ · June 2026
These are real, verifiable reviews from our Google profile — read more on our verified customer reviews page.
Who Is Each Service Best For?
- OnCallColombia — you're in Colombia and want speed, mobile convenience, and real human support. Best for digital nomads, business travelers, and anyone under a visa deadline.
- Certifix Live Scan — you can visit a U.S. live-scan location in person, and Colombia service isn't actually what you need.
- ExpatGroup — you're already using them for visa services and don't mind ink prints and waiting 1–2 months. Even their digital fingerprinting — Medellín or Bogotá only, in-office, 3 days a week — is still mailed in, with no electronic FBI submission, so the report is the same 3–5 weeks either way.
- GlobeIA — you're DIY-ing the process and want a low-touch option with no in-person help.
Our Current Pricing
| Package | Price | What's included |
|---|---|---|
| FBI Background Check Only | $199 | Mobile fingerprinting + electronic FBI submission, results in 24–48h |
| Full Service — Standard | $400 | Check + apostille + translation, est. 22–36 business days |
| Full Service VIP | $550 | Everything, as fast as 10–15 business days |
The included certified translation covers the standard two-page FBI report — the length almost every report is, which is what the package price is built around. If a report runs longer, the additional pages are $50 each. Colombia requires the whole document to be translated by a single sworn translator, so any extra pages are translated by us too. The package price is the same whether or not you use the translation.
Need It Fast, Done Right, and Without the Headaches?
Get your FBI background check, apostille, and certified Spanish translation — all handled by professionals who actually respond. No mailing delays. No embassy visits. No hidden fees.